Studio Manorama respects your privacy and is committed to protecting the personal information provided by customers and website visitors.
This Privacy Policy explains what information we may collect, how we use it, and how we may share it when you use studiomanoramaframe.com or purchase products from us.
1. Information We Collect
Depending on your interaction with our website, we may collect information such as:
- Name
- Mobile number
- Email address
- Billing address
- Shipping address
- Order details
- Product and customization details
- Payment-related transaction information
- Information submitted through contact forms
- Customer support communications
- Website usage information
- Device, browser, IP address, and other technical information where collected through standard website technologies
2. How We Use Your Information
We may use the information collected to:
- Process and fulfil orders
- Process payments
- Arrange product delivery
- Communicate about orders
- Provide customer support
- Respond to enquiries
- Manage returns, replacements, cancellations, and refunds
- Improve our products and website
- Maintain website security
- Prevent fraud or unauthorized transactions
- Send necessary service-related communications
- Comply with applicable legal and regulatory requirements
3. Payment Information
Payments may be processed through third-party payment gateways.
Studio Manorama does not intend to store complete card numbers, banking credentials, passwords, or other sensitive payment credentials on its own systems unless specifically required and lawfully permitted.
Payment information may be processed directly by the applicable payment service provider according to its own terms and privacy policy.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember preferences
- Understand website usage
- Improve user experience
- Maintain website security
Customers may manage cookie settings through their browser. Disabling certain cookies may affect some website functionality.
5. Sharing of Information
We may share necessary information with trusted third-party service providers, including:
- Payment processors
- Courier and logistics partners
- Website and hosting providers
- Technology service providers
- Customer support providers
- Professional advisers where reasonably required
- Government or regulatory authorities where legally required
Information will be shared only as reasonably necessary to provide services, process orders, operate the website, prevent fraud, or comply with legal obligations.
6. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Third-Party Websites
Our website may contain links to third-party websites or services.
Studio Manorama is not responsible for the privacy practices, security, content, or policies of third-party websites.
Customers are encouraged to review the privacy policies of such third-party services before providing information.
8. Children’s Privacy
Our website is not intentionally designed to collect personal information from children without appropriate parental or legal consent.
9. Data Retention
We may retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.
10. Policy Updates
This Privacy Policy may be updated from time to time.
Any changes will be published on this page with the updated effective date where appropriate.
11. Contact Us
For privacy-related questions or requests, please contact:
Studio Manorama
Address: 202, 4th Cross Rd, Near Swimming Pool, CF Block, Sector 1, Bidhannagar, Kolkata, West Bengal – 700064
Phone: +91 7603010124
Email: studiomanorama81@gmail.com